FAQ ParkYoRide
<h2>Frequently Asked Questions</h2>
<h3>Pricing & Payments (Hosts)</h3>
<p><strong>How do I get paid?</strong><br>
Payouts are sent through our payment partner (Stripe) to your bank account after verification. Once approved, payouts follow Stripe’s schedule (typically a few business days). Check status in your host dashboard.</p>
<p><strong>How much does it cost to use ParkYoRide?</strong><br>
Early access: hosting is free for the first three months. After that we take a small <strong>10% service fee</strong> from each booking.</p>
<p><strong>How do I set my prices and availability?</strong><br>
You control your price by hour/day/week and can block out dates. We also show a recommended range for your area.</p>
<p><strong>Can I list more than one parking space?</strong><br>
Yes. Create a separate listing for each spot and set capacity if two cars can stack safely.</p>
<p><strong>What if I want to stop hosting?</strong><br>
Deactivate anytime from your host dashboard; your space disappears from search immediately.</p>
<h3>Booking, Arrival & Check-In</h3>
<p><strong>How do I check in when I arrive? (Parkers)</strong><br>
Open your booking and tap <strong>“I’ve arrived”</strong> with location on. We may ask for a quick photo to verify.</p>
<p><strong>Do I have to be home when someone parks? (Hosts)</strong><br>
No. ParkYoRide is hands-off—your listing covers directions and instructions.</p>
<p><strong>How do I communicate with a driver?</strong><br>
Use in-app chat to coordinate—no personal phone numbers needed.</p>
<p><strong>I’m running late—do I lose time?</strong><br>
You can arrive anytime in your booked window, but unused time isn’t refundable after the start time.</p>
<p><strong>Can I extend my time?</strong><br>
If the calendar is open, extend from your booking. Extensions are blocked if another booking starts after yours.</p>
<h3>No-Show, Cancellations & Refunds</h3>
<p><strong>What counts as a no-show?</strong><br>
No check-in within <strong>15 minutes</strong> of start and no contact.</p>
<ul>
<li><strong>Hourly (≤24h):</strong> Keep 100% of first 2 hours (or 100% if ≤2h); rest refunded/credited.</li>
<li><strong>Daily (4–24h):</strong> Keep 50% of the day; rest refunded/credited.</li>
<li><strong>Multi-day (2–6 days):</strong> Keep Day 1 only; rest refunded/credited.</li>
<li><strong>Monthly:</strong> Keep Day 1 + 10% admin fee on unused days (max $50); rest refunded/credited.</li>
<li><strong>Event Day:</strong> Day 1 is kept.</li>
</ul>
<p><strong>Can I cancel for free?</strong><br>
Yes—up to 24 hours before start. Inside 24 hours, the same “kept” rules as above apply.</p>
<p><strong>How fast are refunds?</strong><br>
Banks typically post in 5–10 business days. Site credit can be faster where available.</p>
<h3>Blocked Space, Overstays & Issues</h3>
<p><strong>The space is blocked—what do I do? (Parkers)</strong><br>
Within 15 minutes, send a timestamped photo of the occupied spot and nearby landmark from the app. We’ll refund or relocate you.</p>
<p><strong>What if a car is still in my driveway after the rental ends? (Hosts)</strong><br>
Report an overstay in the app. Overstays may be charged in 1-hour increments and can affect the parker’s account standing.</p>
<p><strong>What if a driver damages my property? (Hosts)</strong><br>
Parkers are responsible for their conduct and any damage. Take clear before/after photos. Your own homeowner/renter policy is usually the responding coverage.</p>
<h3>Insurance & Safety (Hosts)</h3>
<p><strong>Do I need insurance?</strong><br>
Most homeowner/renter policies include basic liability—confirm with your provider.</p>
<p><strong>Does ParkYoRide provide insurance?</strong><br>
Not at this time; we’re a marketplace platform.</p>
<p><strong>Will ParkYoRide check my insurance?</strong><br>
We may request proof later; today it’s your responsibility to ensure coverage.</p>
<p><strong>What’s the easiest way to confirm coverage?</strong><br>
Ask your provider if liability includes people parking in your driveway/lot; many can add a small rider.</p>
<p><strong>I’m just renting a driveway—should I worry?</strong><br>
Most hosts never have issues, but coverage is smart—like a seatbelt.</p>
<p><strong>Safety & emergencies</strong><br>
Call local authorities first, then contact support in the app.</p>
<h3>Vehicle & Verification</h3>
<p><strong>What vehicle info is required? (Parkers)</strong><br>
Keep make/color and license plate updated before arrival.</p>
<p><strong>Why do you need photos?</strong><br>
For verification, directions, no-show proof, blocked-space reports, and dispute resolution.</p>
<h3>Support</h3>
<p><strong>How do I contact support?</strong><br>
Use in-app support or our contact page. Include your booking ID and photos for faster help.</p>
<p><em>See our full <a href="/pages/refunds-and-policies">Refunds & Policies</a> for exact amounts and timing.</em></p>